General Terms & Conditions
1. Scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. A trader is a natural or legal person, or a partnership with legal capacity, acting in the exercise of their trade, business or profession when entering into a legal transaction.
2. Contracting party, formation of the contract and correction of errors
The purchase contract is concluded with Sonnen-Leder GmbH.
By displaying products in the online shop, we make a binding offer to enter into a contract for those products. You may initially place products in the shopping basket without obligation and correct your entries at any time before submitting your binding order, using the correction tools provided and explained during the ordering process. The contract is formed when you accept the offer for the products in your basket by clicking the order button. Immediately after submitting your order, you will receive a further confirmation by email.
3. Contract languages and storage of the contract text
The languages available for concluding the contract are German and English.
We store the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in your customer account.
4. Subject matter of the contract
4.1 Product descriptions
The applicable product description forms an essential part of the contract.
4.2 Product images
Without prejudice to your statutory rights in respect of defects, please note the following. If you are unsure, please contact us: individual screen settings, such as resolution and brightness, may cause slight differences between the product colours shown and the actual colours.
5. Delivery
Delivery options
We send the products to the delivery address specified during the ordering process. We offer delivery by shipping only. Collection in person is not available.
6. Payment
6.1 Prices
The prices shown at the time of ordering apply. These are total prices and include statutory VAT.
6.2 Payment methods
The following payment methods are generally available in our shop.
Payment in advance by bank transfer
If you select payment in advance, we will send you our bank details in a separate email and dispatch the goods after receiving payment.
Credit card
You enter your credit card details during the ordering process. Your card is charged immediately after you submit your order.
Apple Pay
To pay through the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the Safari browser, be registered with Apple, have activated Apple Pay, authenticate yourself using your credentials and confirm the payment instruction. The payment transaction is carried out immediately after you submit your order. Further information is provided during the ordering process.
Google Pay
To pay through the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated Google Pay, authenticate yourself using your credentials and confirm the payment instruction. The payment transaction is carried out immediately after you submit your order. Further information is provided during the ordering process.
PayPal
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer the following payment options as PayPal Services. Unless stated otherwise below, payment through PayPal does not require registration with PayPal. Further information is provided with the relevant payment option and during the ordering process.
PayPal and PayPal Express
To use the PayPal payment option, you must be registered with PayPal, authenticate yourself using your credentials and confirm the payment instruction. PayPal carries out the payment transaction immediately after you submit your order.
PayPal may offer registered customers selected according to its own criteria additional payment arrangements within their PayPal account. We have no influence over the availability of these arrangements. Any such individual arrangements concern your legal relationship with PayPal. Further information is available in your PayPal account.
Link (Stripe)
Link is offered through Stripe Payments Europe, Limited, One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland. If you select Link, you can use the payment details saved in your Link account. You sign in to Link and confirm the payment. The payment transaction is carried out when the order is completed. Further information is provided during the ordering process.
7. Retention of title
The product remains our property until payment has been made in full.
8. Damage in transit
If goods are delivered with obvious damage in transit, please report the damage to the carrier as soon as possible and contact us immediately. Failure to report damage or contact us has no effect on your statutory rights or their enforcement, particularly your rights in respect of defects. Your assistance does, however, help us pursue our own claims against the carrier or transport insurer.
9. Statutory rights in respect of defects and guarantees
Statutory rights in respect of defects
Statutory rights in respect of defects apply. For the purchase of goods, the legal guarantee has a minimum duration of two years. Please also refer to the harmonised notice under Implementing Regulation (EU) 2025/1960 concerning the legal guarantee for goods: Your legal guarantee rights.
Guarantees and customer service
Information about any additional guarantees and their precise conditions is provided with the relevant product and on dedicated information pages in the online shop.
10. Liability
We are always liable without limitation for damage caused by us, our legal representatives or persons acting on our behalf:
- in the event of injury to life, body or health;
- in the event of an intentional or grossly negligent breach of duty;
- under a guarantee, where agreed; or
- where the German Product Liability Act applies.
If we, our legal representatives or persons acting on our behalf breach an essential contractual obligation through slight negligence, our liability is limited to the foreseeable damage typical of the contract at the time it was concluded. Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose observance the other party may regularly rely.
Otherwise, claims for damages are excluded.
11. Dispute resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.
If individual provisions of these terms and conditions are wholly or partly invalid, the remainder of the contract remains effective. Where a provision is invalid, the statutory provisions determine the content of the contract.